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  Highly recommend this tour and group. They were very strong in communication and execution. Once they have your mobile, you will be able to easily interact with them.... read more They really make you feel like a valued customer.

I was not the best customer. We had a family member that needed a wheelchair but we neglected to let them know when we purchased. We had taxi issues which made us late on the day of. We brought a metal thermos which wasn't allowed in the Basilica. We brought a small portable camping chair, which turned out to be critical for us to survive the entire tour - but the Vatican Museum almost made us check it at the entrance.

Despite all these 'bad customer' challenges, "Giuliano" , "Carlotta" and their team never turned their back on us. They found solutions to all our issues. They found a wheelchair we could use in the Basilica and for the long walk to the Vatican museum despite only giving them hours of notice. They had a team member wait for our late arrival and quickly got us with the group. They offered to hold our thermos because they told us the Vatican would toss it.. and then a team member waited for an hour after the tour and met us with the thermos as we exited (we were shocked !). As I was checking the camping chair at the museum, Carlotta came to our rescue - asking the security team to take a 2nd look at our chair and they let us have it for the tour. Our senior mother really needed it as there is a lot of walking in the Vatican museums but not a lot of places to sit. "Carlotta" was an amazing guide. She has to be one of the most educated guides in Rome. She gave us so many details and interesting tidbits about so many items. She kept checking on us all the time, making sure we were ok. You just can't go wrong with this team ! Thank you !

Tips: If you need a wheelchair service - please let them know asap. There are some tours dedicated for those who need extra time and help. If you're not super confident about your morning transport (like using "Free Now"), give yourself 30 extra minutes to get to the departure point. Don't bring too much metal - you will have to go through 2 different security checks and metal scanners. Lastly, Covid rules are changing rapidly, so ask ahead of time if that is a concern for you.

  Giuliano was informative, entertaining and friendly. We had a great tour of the Vatican Museums full of information about the countless highlights as we went. Highly recommended.

  Great tour guide and very knowledgable. Simple to find and a pleasant first visit to the Vatican and St Peters

  Giuliano is tha man..The guide makes the difference, skip the line a must. This was one of four tours we did on our vacation in Italy and you have to... read more have skip the line and small group when you can get it. It was awesome...More

  Julian was very accommodating to the needs of our large group which included a wheelchair. Recommended.

  Giuliano gave us a great tour of these areas. Lots of details, attention to everyone in the group, easy to follow, etc. etc. We thoroughly enjoyed our tour.

  Wow. Giuliano was amazing and so knowledgeable! He is such a great story teller and keeps you moving that before I knew it almost three hours had past. He does... read more a great job at pointing out minor details. The Vatican museum is enormous. There is no way you can see everything unless you go multiple days. There is also a lack of description on most of the exhibits so unless you have studied the subject in depth, you really may not know what you’re looking at. Headsets are provided in the museum. Would have been lost without this tour. And you really do skip the line!

  Really knowledgeable tour guide. Easy to understand English speaking. The tour is very long, but you fit a lot in. I recommend doing the 9AM time as you get to... read more see more. Be ready to wait in security lines and Covid vaccination checks, no tour can bypass those.

  Our guide Julian was great and he did an exceptional job of navigating the unending lines and crowds. It’s very confusing to navigate this area if you don’t have a... read more guide.

  Giuliano is an excellent guide. It is very detailed and dedicated to providing information about everything related to the Vatican, Rome and Italy in general, whether it is religion,... read more art, architecture, etc. Certainly my recommendation.

  Amazing Tour, Lucia our guide was so informative and friendly would definately recommend doing the skip the line tour if you’ve not got the time to queue.

  Giuliano was amazing! By far the best tour guide out of all the other tours I’ve booked. He spoke very clearly and made sure the group stayed together and got... read more all the information. For as big as the museum and whole tour is (it’s so...More

  An essential tour for anyone visiting Rome. The Basilica is especially mind blowing and the skip the line and guided tour is so worth it for everyone. Absolutely recommend and... read more very friendly and knowledgeable staff.

  I can’t recommend this tour enough!!!!!! Giuliano was so warm, enthusiastic, and incredibly intelligent. There wasn’t a question he couldn’t answer. His English was perfect!... read more I would have done a tour of everything he offered had this not been our last day! We felt like...More

  Our tour guide Giuliano was fantastic! Very knowledgeable about Roman history, easy to work with and also went above and beyond to make sure we had a great experience. ... read more />
Due to a slight detour that we took, my family and I ended up in a one way near the Sistine Chapel and missed the entry to St. Peter's Basilica. Giuliano called me promptly, walked 15 mins to come get us, and also helped us navigate the entry.

I highly recommend "Made in Rome Tours" and will definitely seek out Giuliano when I go there next!