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Privacy Policy

This Privacy Policy governs the manner in which Made in Rome Tours collects, uses, maintains and discloses information collected from users of the madeinrometours.com website  (“Services”). This privacy policy applies to the website and all products and services offered by Made in Rome Tours.

 

Data Collection

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Made in Rome Tours.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our website. Users may visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

During the booking procedure on our website, the personal data entered by the user is collected and stored exclusively for internal use. We may request transfer to one or more processors (e.g. payment services such as Paypal or Stripe) that also uses personal data for an internal purpose.

Other personal data we may collect includes:

  • The user’s name, email address and password to access our service
  • Billing information
  • Information needed to open, process and respond to support chat threads
  • Other information needed to process payments
 
Non-personal information

We may collect non-personal information about users whenever they interact with our site. Non-personal identification information may include:

  • the browser types and versions used
  • the operating system used
  • the website from which an accessing system reaches our website (referrals)
  • the date and time of access
  • an Internet protocol address (IP address)
  • any other similar data and information that may be used in the event of attacks on our information technology systems
 
Web browser cookies

Our Services may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

 
 
Account creation and email policy

When users book on our system, they create a visitor account, and implicitly register to our Services using their payment email. This is needed for us to keep a record of tours, payments and receipts. We will not send newsletters or marketing emails to this email, unless with explicit consent by the user. If a user decides to create a full account, he must create a password, after which he will be able to access his own records, and his status will change from guest user to full user. Upon request of the user or guest user, their payment, booking and all other records we maintain can be made available for the user.  Once registered as a guest or user, we may send service emails and reminders to the email provided by the user, usually for confirmation or change of booking. 

 
How we use collected data

We collect and use users’ personal information for the following purposes:

  • deliver the content of our Services correctly
  • ensure the long-term viability of our information technology systems and website
  • improve customer service relevance and efficiency
  • provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack
 
Sharing your personal data

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 
Third party websites

Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

 
How we protect your data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

 
 
Your acceptance of these terms

By using our website or Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Services. Your continued use of the Services following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Made in Rome Tours

Via Plauto 17A
00193 Rome (RM)
Italy
info@madeinrometours.com

 

 

Changes to this privacy policy

Made in Rome Tours has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

 

 

Last edited on Jan 18, 2019.

 


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info@madeinrometours.com